1. By accepting supply of LPG, you agree to be bound by these conditions. These Terms and Conditions ( Agreement) apply except to the extent that you have negotiated any changes in writing to these terms and/or you and we have signed a written supply agreement and has been accepted by the company Stadgaz PTY LTD

2. Expressions used in these conditions
a) “Equipment” means our equipment and other such property and items that we lend to you under this Agreement, including cylinders, bulk tanks and storage vessels that store and supply LPG. Where such equipment is available.
b) “you”, “your(s)” means the customer who has accepted supply of LPG from us;
c) “Stadgaz“, “We”, “us”, “our(s)” means Stadgaz PTY LTD Reg No. 2018/395512/07, its employees, its agents or its contractors;
d) “LPG” means the Liquefied Petroleum Gas we deliver to or in our Equipment or your equipment at your premises;
e) “Service Charge” means the amount you pay us yearly (or otherwise as agreed, for example, quarterly or monthly) in advance for borrowing our Equipment and for the maintenance of our Equipment. Where applicable.
f) Words referring to singular words include the plural and vice versa.

3. LPG supply /Refund and Return Policy
We will endeavor to supply LPG as ordered upon availability of supply. Such provision of goods and services is subject to availability. In cases of unavailability, the Stadgaz will refund the client in full within 30 days. Cancellation of orders by the you will attract a 10% charge for administration costs.
We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet our standards. Should Stadgaz exercise this right, the You will receive a full refund with no surchage.

4.E-Payment Payment Platform
All information gathered through the e-payment facility, such as personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by Stadgaz and not sold or made known to third parties.For further information about how we manage your personal information, read our privacy available at https://www.stadgaz.co.za/privacy/
All online transactions are handled via the OZOW KYC EFT Systems and First National Bank. Stadgaz shall not be held responsible for security breaches occurring on the User’s electronic device or through lack of suitable internet online protection systems.

5. Our equipment and safety
We will lend you our Equipment and maintain our Equipment in reasonable working order in accordance with our usual maintenance program and applicable safety standards.

6. You agree to:
a) care for the LPG and our Equipment safely, lawfully and in accordance with our reasonable safety directions to you;
b) provide a safe and lawful site for the delivery and storage of LPG;
c) immediately inform us by telephone of any suspected gas leak from our Equipment;
d) allow only us to refill our Equipment and only with LPG;
e) give us at least 2 business days’ notice before you vacate your premises;
f) preserve our ownership of our Equipment and not deliver our Equipment to anyone other than us. You will not relocate our Equipment anywhere else on, or away from, your premises;
g) allow us reasonable access to our Equipment on your premises to allow us to connect, refill, exchange, maintain, disconnect and repossess our Equipment; and
h) accept ownership of, and risk in, the LPG upon delivery of the LPG to your premises.
We may not deliver LPG to you if you breach any of the above Equipment or safety provisions. We will only deliver LPG to your premises if there is adequate and safe access to your premises and to our Equipment or your equipment (as the case may be).

7. Paying for LPG and our service
a) You agree to pay us, at the rates we inform you of from time to time:
(i) the price for the LPG;
(ii) the Service Charge ,where applicable
(iii) a security deposit (if we notify you that we require it);
(iv) Equipment and LPG connection, reconnection and disconnection fees (except where the disconnection results from your termination pursuant to clause 7(b)(ii) due to our material breach or termination by us pursuant to clause 7(a)); and
(v) short notice or emergency delivery fee, abortive delivery fee, and late payment fee.
b) We may change your rates for LPG from time to time. Your rates for LPG shall be the price as posted in the Stadgaz MyAccount Portal and current at the time of delivery (see also clause 6(c) below). You agree that you will regularly log in to the Stadgaz MyAccount Portal and monitor any changes in your rates for LPG. Your rates for LPG will also be shown on each Stadgaz issued to You. We set those rates with regard to commercial matters, including variations in the world LPG pricing, exchange rate fluctuations, haulage and transport costs, change in law, change in tax, road fuel excise, local costs of supply and other commercial considerations and their application may vary in timing and magnitude. Our local office will advise you of those rates on request.
c) We may change your Service Charge ( Where applicable) from time to time. The Service Charge shall be the amount as posted in the Stadgaz MyAccount Portal and current as at the date immediately before the Service Charge is next due for payment. You agree that You will regularly log in to the Stadgaz MyAccount Portal and monitor any changes in the Service Charge. The Service Charge will also be shown on the Service Charge invoice issued to You. The Service Charge may be varied from time to time based on a number of factors including exchange rate fluctuations, cost of Equipment manufacturing inputs, maintenance costs, change in law, change in tax, and other commercial considerations and their application may vary in timing and magnitude.
d) In the event that you terminate this agreement pursuant to clause 7(b)(ii) due to our material breach, we will pay you a refund in respect of:
(i) any unexpired portion of the period to which any prepaid Service Charge relates; and
(ii) any unused LPG in our Equipment when it is returned to us.
(e) The “Stadgaz MyAccount Portal” wherever used in these terms means the online Stadgaz customer portal located on stadgaz.co.za You can self-register for online access to the Stadgaz MyAccount Portal at any time following the prompts to complete the registration.
(f) The cost of any services applicable from us, such services may include, any short notice or emergency delivery fees, abortive delivery fees, and late payment fees will vary and only applied where it is incurred. Our local office will advise you of those rates on request
(g) It is important that you pay us the money you owe us by the due date. In most cases we will expect the money to be paid on ordering and cleared into our bank account before any deliveries are made, unless by prior agreement. You agree to pay us by the due date listed on your invoice using any of the payment methods listed on your invoice. If you have not paid any undisputed money due to us within 10 days after the due date shown on the invoice then, to the extent permitted by all applicable laws, regulations or codes, We may suspend deliveries of LPG to you until your payments are brought up to date, or we may require you to pay for LPG upfront upon delivery. If you are experiencing financial hardship and unable to meet your payment obligations, please let us know before the payment due date.

8. Exchange Cylinders and Cylinder Condition:
Stadgaz reserves the right to reject the exchange cylinder provided by the user, should the condition be deemed to be unsafe, stolen or from a source other than the general exchange program. Cylinders will be exchanged at the payment of a holding deposit ..By paying the deposit on is simply entering the exchange program. This deposit will be reclaimed once the cylinder is returned. Cylinders delivered will be deemed to be in proper safety standard, any liability arising from the failure/rupture, or fault of any cylinder shall not be the responsibility of Stadgaz where such operation was under the control of a separate business enterprise. We will advise of Stadgaz patented LP Gas cylinders to be used on exchanges during gas delivery across our network , such cylinders will bear a unique emblem of Stadgaz.

9. Updating of these Terms and Conditions:
Stadgaz reserve the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. When that happens such modifications will be considered to be current when they are published on our website www.stadgaz.co.za

10. Ending your Stadgaz Agreement where there is such an agreement in place.
(a) You may terminate this Agreement by giving us at least two (3) business days’ notice of termination. We may at any time terminate this Agreement by giving you at least twenty (20) business days’ notice of termination.
(b) If:
(i) you have not paid us any undisputed money by the due date on the invoice and you fail to pay such money within seven (7) days of our request for payment then, to the extent permitted by all applicable laws, regulations or codes, we may immediately terminate this Agreement; or
(ii) either party commits any act of bankruptcy or has a receiver, liquidator or administrator (or similar) appointed, or commits any material breach of any provision of this Agreement and fails to remedy that breach within 14 days of being given notice to do so by the other party, then the other party may by written notice with immediate effect suspend or terminate this Agreement.
(c) On and after termination of this Agreement, you will allow us to immediately disconnect and repossess our Equipment or, if we so request, you will return our Equipment to us at our local office. You will pay Stadgaz reasonable charges for the costs of removing and returning the Equipment to Stadgaz’ storage point nearest your premises, unless You terminate this Agreement pursuant to clause 7(b) due to our material breach or we terminate pursuant to clause 7(a).

11. Privacy
(a) We collect, use, hold and disclose your personal information in accordance with our obligations under law and to provide you with our products and services and to best manage our relationship with you.
(b) For more detail about how we manage your personal information, read our privacy available at https://www.stadgaz.co.za/privacy/
(c)The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed and or interacted with.
(d)Our Website is controlled, operated and administered by Stadgaz PTY Ltd within South Africa. Any Access to the Website from other jurisdictions and territories where the Content or purchase of the products sold on the Website is illegal is prohibited. Any such use or access is considered to be an infringement of the Republic of South African export laws and regulations.

12. Limitation of our liability
a) Nothing in any agreement between the parties excludes, restricts or modifies any terms, conditions or warranties or Stadgaz’ liability for them which are imposed or implied by any statute, including but not limited to the Republic of South Africa Consumer Legislation, and which by statute cannot be excluded, restricted or modified. Limitations and exclusions are made only to the extent that Stadgaz may legally do so.
b) Notwithstanding any other provision of this Agreement (including any indemnity) or any transaction document (including any purchase order, statement of work or similar document), whether liability arises in contract, negligence , breach of any statutory or equitable duty, or otherwise, and except where such liability cannot by law be limited or excluded:
(i) Neither Stadgaz nor any holding company, affiliate or subsidiary of Stadgaz, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.(ii) a party (first party) is not liable to the other party to the extent that such liability results from the acts or omissions of:
A. the other party and/or the other party’s employees, agents or contractors; and/or
B. any other third party;
and the first party’s liability is reduced proportionally to the extent those other parties’ acts or omissions are caused or contributed to the relevant loss or damage.
(iii) where the Stadgaz LPG and/or Equipment supplied under this Agreement is not of a kind ordinarily acquired for personal, domestic or household use or consumption, then in the case of non-conformance of the Stadgaz LPG and/or Equipment to any specifications, late or non-delivery, or breach of a warranty or guarantee which is implied or imposed by legislation, your remedy is limited to:
13. Law Enforcement:
These Terms and Conditions shall continue in full force and effect and current . They shall constitute the entire agreement between Stadgaz and You regarding the content and this Website.